Can a client go live if the Menu is not ready ?

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• On an Epos Package the clients receives a (Touch screen monitor, Caller ID & Printer) If the client has a VOIP connection why don't we bundle the VOIP Caller ID as part of the package rather than sending the normal caller ID ?

  Currently if VOIP is selected on phone line used in Zoho CRM. Client will receive a VOIP caller ID as a part of the package.

• Can a menu file size more than 85mb be processed on ZOHO ?

  No.

• If a client transfers their own domain to FH, will it be returned to them upon cancellation?

  No. Only incoming no outgoing :-) The reason that needs to be explained to the clients - The domain will be integrated with Food Hub payment gateway hence it will not be returned. We suggest to get a consent from the clients before obtaining the ...

• What is the SLA for Verification and Onboarding ?

  Any account moved to closing stage in Zoho CRM has to be approved (New Stage) with MID in 48hrs. Onboarding SLA ( Menu, website, System installation) should be completed within 7 working days.